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Chatbots have quickly become invaluable tools for managed service providers (MSPs) looking to improve operational efficiency and deliver a m...
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3min
11/11/2024
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HR professionals often find themselves juggling a mix of tasks, from managing employee relations to ...
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As an IT service desk pro, you know that keeping systems running smoothly is a top priority. Whether...
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Service Desk teams at councils manage a wide range of tasks, from handling Freedom of Information (F...
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16/10/2024
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Choosing new software for your council’s service desk can feel a bit like skipping stones on a pond....
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Remote and shift workers are like the Formula 1 drivers of council operations — they’re out there on...
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16/10/2024
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Imagine a busy kitchen during a dinner rush. The chefs are skilled, the ingredients are fresh, but i...
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3min
16/10/2024
