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The Sunrise Blog

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What Are The Benefits of Introducing a Service Desk to HR

In our previous blog, A service desk approach to managing HR queries, we introduced the concept of introducing a service desk approach to HR...

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3 Steps to Implement Gamification in your Organisation

Gamification is looking like it could be a great way for organisations to engage with workers, parti...

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Friday Introducing – Lisa Marie Giles

Friday Introducing Lisa Marie Giles This week we bring you Lisa Marie Giles, Technical Consultant fo...

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Friday Introducing – Natalie Morris

This weeks ‘Friday Introducing’ brings you one of Sunrise Software’s longest standing team members –...

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Why external customers should use your Service Desk

Have you ever contacted a customer service department because of a process or technology failure? Pe...

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What makes a great MSP? – how to go from good to great

We’ve highlighted the fact that good Managed Service Providers (MSPs) are well organised, with stron...

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Key elements in MSP Service Delivery

When I work with retained IT organisations, particularly if they are looking for ideas about how to ...

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