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The Sunrise Blog

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How Service Desk Teams at Councils Can Achieve More with Limited Budgets

Managing budgets, optimising funds, and meeting the growing demand for public services can often feel like walking a tightrope – and as the ...

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What is Service Management Software?

If you’ve ever run an IT service desk, you know how much of a juggling act it can be: prioritising t...


How HR Professionals Can Effectively Handle HR Complaints

Dealing with HR complaints is a bit like untangling a pair of headphones – challenging but manageabl...


How Service Level Agreements Drive IT Service Excellence

Picture this - You’re the captain of a football team. Your players are running all over the place, s...


How Self-Service Portals Revolutionise IT Support

IT support can sometimes feel like a constant game of Whac-A-Mole - just when you think you’ve resol...


How HR Professionals Can Successfully Manage Employee Requests

Managing employee requests is like conducting an orchestra. When everything's in sync, you get a bea...


How the NHS Can Overcome Challenges in Managing Workstation on Wheels

In the hustle and bustle of healthcare, where every second counts, the NHS is constantly striving to...

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