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The Sunrise Blog

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Hints & Tips to running a great Service Desk

In an occasional series of musings, Technical Operations Director, Charlie Pusey shares hints and tips on running a great Service Desk taken...

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Friday Introducing – Tarnia Nebbitt

Friday Introducing Tarnia ……. This week, in ‘Introducing Sunrise’ we bring you Tarnia Nebbitt, Accou...

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Friday Introducing – David Bullivant

Friday Introducing David…… A familiar face too many of you, David (otherwise known as Dave) is one o...

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Practising what we preach – Gamification six months in

Here at Sunrise we like to practice what we preach! We’ve been using gamification on our Service Des...

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The benefits of self-configuration

When looking at options for your new Service Desk solution there are a number of elements which you ...

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The University of Greenwich graduates to ITIL

The University of Greenwich has announced that it has adopted IT service management software Sostenu...

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Business value Vs compliance

IT professionals at Sunrise software’s Customer Conference say that compliance is unimportant compar...

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