|
Probably since the Ancient Greeks, “can I get a report on this?” has been a commonly heard request from management, customers, sales, market...
Read MoreReading Time:
2min
14/12/2021
.png "Rectangle 1 (14)")
|
For a Service Provider, managing potentially thousands of customers, each with possibly several cont...
Reading Time:
2min
14/12/2021
|
For an IT Service Provider, as if winning a customer in the first place isn’t hard enough in what is...
Reading Time:
2min
6/12/2021
|
Spotlight on ITSM for IT Service Providers; how integration and automation assist customer engagemen...
Reading Time:
A super quick read.
26/11/2021
|
In today's landscape, customer engagement and retention have become absolute game-changers for manag...
Reading Time:
4min
25/11/2021
|
Selecting an ITSM solution to match your needs can be a major undertaking. You only have to search f...
Reading Time:
4min
18/11/2021
|
A question we’re frequently asked is regarding the Return On Investment, or ROI of ITIL – and whenev...
Reading Time:
2min
8/11/2021
