What are the benefits of introducing Sunrise HR Case Management to your organisation?

Introducing Sunrise HR Case Management will provide you with over 20 functions which have been designed to optimise and streamline your HR Service Delivery.

In order to maintain a healthy and productive work environment, your HR department needs the right tools. Many organisations are moving towards a Service Desk model or Shared Services initiative to facilitate effective employee relations.

What is our HR Case Management solution?

Sunrise HR Case Management (HRCM) is a powerful and case management solution designed to provide a single place for all employee support interactions. Our HRCM offering has a range of services to ensure you can support your employees in the best way. Implementing the Service Desk, Case Management, Employee Management, Service Provider & Contract Management, as well as Reporting & Analytics capabilities will allow you to consistently achieve your HR targets.

Sunrise’s HR Case Management approach to service delivery ensures:

Sunrise HRCM offers a comprehensive array of benefits to streamline HR processes effectively. With features like easy access to a detailed audit trail and full visibility of HR data across the department, organisations can ensure improved employee relations and increased responsiveness to the business's needs. Additionally, the system facilitates quick upskilling of staff, maintaining a consistent level of service and providing full control at all times.

By providing a centralised system for tracking employee information, Sunrise HR Case Management enables HR departments to streamline their processes efficiently. This centralisation enhances the department's ability to respond promptly and accurately to requests and inquiries, ultimately contributing to smoother operations and improved organisational efficiency.

Why Choose Sunrise HR Case Management?

1. Enhanced Visibility and Control: Gain easy access to a detailed audit trail and full visibility of HR data across the department. With Sunrise HRCM, you're equipped with the tools to maintain control at all times, ensuring compliance and accountability.

2. Improved Employee Relations: Foster a positive work environment by promptly addressing employee inquiries and concerns. Sunrise HRCM facilitates smoother communication channels, leading to enhanced employee satisfaction and stronger relationships.

3. Increased Responsiveness: Equip your HR team with the agility to respond promptly to the evolving needs of the business. With streamlined processes and automated workflows, Sunrise HRCM enables quick decision-making and action.

4. Efficient Process Management: Leverage over 25 years of experience in service desk solutions to optimise HR processes, workflows, and tasks. Whether it's onboarding new employees, managing leave requests, or handling performance reviews, Sunrise HRCM simplifies complex tasks, saving time and resources.

5. Scalability for Large Organisations: Tailored to meet the demands of large organisations, Sunrise HRCM efficiently manages vast amounts of HR information. From multinational corporations to expanding enterprises, our solution adapts to your growth trajectory.

HR Case Management for large organisations

This is especially beneficial for larger organisations, as the system can be used to manage a large amount of information quickly and efficiently. Therefore, our HRCM system provides the ideal platform to deliver efficient and effective employee support across your organisation.

With over 25 years’ experience providing service desk solutions for departments ranging from IT to customer service to HR, we have huge experience in managing and automating processes, workflow and tasks. 

To find out more about how Sunrise HR Case Management can help your organisation improve employee experience and productivity of your HR Team, download your HRCM Brochure.