Become a Sunriser

At Sunrise, you can help our customers in IT Service Management and HR Case Management roles be more successful.

Our Sunrisers aim high, continually seek to improve and strive to succeed both individually and collectively.

Do you want to become a Sunriser?

Get In Touch

At Sunrise, our commitment lies in enabling our customers to achieve greater success by providing them with innovative solutions that streamline their services and processes effortlessly.

We believe in fostering an open and collaborative workplace that drives successful outcomes for our people, our customers, and our company. While hard work, dedication, and expertise are essential in any organisation, we firmly believe in enjoying our work, appreciating one another, and recognising achievements with gratitude.

As a Sunriser, you can rest assured that we invest time and effort in your development, supporting you in your role and nurturing your growth. Many talented individuals have built their careers at Sunrise, exploring a diverse range of roles and contributing their skills to our ongoing success. This commitment ensures that we retain excellent talent while providing individuals with opportunities for personal and professional advancement.

Our Values

Working at Sunrise is an experience like no other, it is the place where you can succeed both individually and collectively with your team, whilst aiming high and continually improving.

Work Collaboratively

We believe in teamwork and knowledge sharing, both internally and with our customers. Together, we strive to achieve mutual success.

Be Curious

Our appetite for learning and understanding fuels continuous improvement, enabling us to deliver better outcomes for our customers.

Act with Integrity

Doing the right thing for the right reasons is paramount to us. Authenticity and integrity are deeply ingrained in everything we do.

Strive for Excellence

We aspire to be the best we can be, from our people and products to our services and customers. By striving for excellence, we make this aspiration a reality.

Be Accountable

We take ownership of our actions. When we commit to something, we fully dedicate ourselves to accomplishing it.

"I love Sunrise! Cheesy I know, but we are a family, and I believe in the team and the product, I could move somewhere else for more cash, but I wouldn't be as happy as where I am now.”

“I love it - I literally love my job, the people, the customers, product and I love it more since Volaris has taken over - we have goals again and energy.”

“I've always liked that fact that Sunrise is a small friendly company and you're seen as more than a 'number'.”

“Excellent colleagues, down-to-earth company culture, and feeling like my efforts make a valuable contribution to the company.”

Long-Service Awards
Sunriser Awards
Company Events
Training and Development
Flexible Working
Further Opportunities
And more...

Long-service awards

We take pride in the loyalty and dedication shown by our employees. To honour their commitment, we present long-service awards at three, five, ten, and fifteen years. In fact, we recently introduced a new 20-year long-service award due to two Sunrisers reaching this milestone in early 2023. We look forward to creating a 25-year award in the near future.
Sunriser Awards

Recognising the hard work of our people is vital. Each quarter, we celebrate with the Sunriser of the Quarter award. Winners receive a personal voucher and Sunrise makes a charitable donation on their behalf. Additionally, we also give ad-hoc rewards to individuals who go above and beyond for their colleagues or customers.
Company Events

To acknowledge our team's efforts and create opportunities for celebration and relaxation, we organize numerous events and activities throughout the year. From quarterly company meetings and end-of-year celebrations to departmental gatherings, there is always something to bring us together, share laughter, and celebrate our collective achievements.
Training and Development

We actively encourage career growth and progression. Every member of our team has personalized development goals to enhance their knowledge and skills through training, professional courses, and conferences.
Flexible Working

Life doesn't always adhere to strict schedules, and we understand that. We support flexible working hours and locations, offering the freedom to choose what suits you best. Your needs for flexibility are important to us, and we're committed to working with you to find the right balance.
Further Opportunities

As part of the Volaris group, there are opportunities to spread your wings much wider and experience growth with an expert software organisation who ‘buy and hold’ software companies forever.
And more...

We offer all the other usual benefits, including competitive salary, sick pay, workplace pension and up to 30 days holiday entitlement (based on length of service).

Long-service awards

We take pride in the loyalty and dedication shown by our employees. To honour their commitment, we present long-service awards at three, five, ten, and fifteen years. In fact, we recently introduced a new 20-year long-service award due to two Sunrisers reaching this milestone in early 2023. We look forward to creating a 25-year award in the near future.

Sunriser Awards

Recognising the hard work of our people is vital. Each quarter, we celebrate with the Sunriser of the Quarter award. Winners receive a personal voucher and Sunrise makes a charitable donation on their behalf. Additionally, we also give ad-hoc rewards to individuals who go above and beyond for their colleagues or customers.

Company Events

To acknowledge our team's efforts and create opportunities for celebration and relaxation, we organize numerous events and activities throughout the year. From quarterly company meetings and end-of-year celebrations to departmental gatherings, there is always something to bring us together, share laughter, and celebrate our collective achievements.

Training and Development

We actively encourage career growth and progression. Every member of our team has personalized development goals to enhance their knowledge and skills through training, professional courses, and conferences.

Flexible Working

Life doesn't always adhere to strict schedules, and we understand that. We support flexible working hours and locations, offering the freedom to choose what suits you best. Your needs for flexibility are important to us, and we're committed to working with you to find the right balance.

Further Opportunities

As part of the Volaris group, there are opportunities to spread your wings much wider and experience growth with an expert software organisation who ‘buy and hold’ software companies forever.

And more...

We offer all the other usual benefits, including competitive salary, sick pay, workplace pension and up to 30 days holiday entitlement (based on length of service).

Service Desk Apprentice

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Apply

Business Development Manager

We’re seeking a proactive and experienced Business Development Manager to lead new client acquisition and manage relationships within the IT Service Management and Service Desk markets.

You’ll be key in building strong client connections, identifying growth opportunities, and driving business expansion in the UK market. With your expertise in sales and relationship-building, you’ll play a crucial role in ensuring customer satisfaction and long-term success.

For more details and to apply, click the button below.

Hours: Full time

Location: Remote

End Date: 30/04/2025

Vacancies: 2

Salary: Up to £35,000 (uncapped commission opportunities)

Apply

Customer Success Manager

We’re looking for a Customer Success Manager to build and manage strong client relationships, ensuring customer satisfaction and long-term success. In this role, you’ll be the main point of contact for clients and internal teams, driving account activity, spotting growth opportunities, and safeguarding against competitor threats.

With proven experience and a proactive mindset, you’ll lead the customer success journey, identifying client needs before they arise and embodying our core values: strive for excellence, be curious, act with integrity, work collaboratively, and be accountable.

For more details and to apply, click the button below.

Hours: Full time

Location: Remote

End Date: 30/04/2025

Vacancies: 1

Salary: Up to £40,000 (plus commission and bonus opportunities)

Apply

Public Sector

Healthcare

Education

Service Providers

Financial Services

IT Service Management

Managed Service Providers

Enterprise Service Management

HR Case Management

Become a Sunriser

At Sunrise, you can help our customers in IT Service Management and HR Case Management roles be more successful.

What’s it like working at Sunrise?

Our Values

Work Collaboratively

Be Curious

Act with Integrity

Strive for Excellence

Be Accountable

What Our Employees Think

"I love Sunrise! Cheesy I know, but we are a family, and I believe in the team and the product, I could move somewhere else for more cash, but I wouldn't be as happy as where I am now.”

“I love it - I literally love my job, the people, the customers, product and I love it more since Volaris has taken over - we have goals again and energy.”

“I've always liked that fact that Sunrise is a small friendly company and you're seen as more than a 'number'.”

“Excellent colleagues, down-to-earth company culture, and feeling like my efforts make a valuable contribution to the company.”